Install Instructions By downloading this update, you agree to the software license and other related terms set forth in the Xbox Live Terms of Use, located here. Save the update as default. You will need to unzip the file to get the default. If you are using Windows XP, you can simply open the zip file like you would a folder. If you are using an earlier version of Windows you will need a separate utility to open the zip file, like WinZip. Be sure the update is named default.
The update from Xbox. Step 1: Place a blank disc in your burner. Step 2: Drag default. If the CD write window doesn't open by default please drag and drop default. Step 4: Go through the CD wizard. The first step is to add a label the CD; the default of the date is fine. Wait until the CD is ejected. Update the Console Update the backward compatibility program as well as the operating system software in your Xbox console. Step 1: Place the CD in the Xbox console.
Step 2: The update program will start automatically. Select "Continue" to apply the update. Anything not synchronized with the Xbox network will be lost. You should only use this option as a last resort.
When prompted, select Remove everything. This will delete all user data, and all games and apps. Note If the console restore is successful, you will be prompted to repeat some general console set-up steps before you are returned to the Home screen.
You will also need to re-download your games and apps. Step 4: Your console needs to be repaired. Unfortunately, if none of the previous troubleshooting steps resolved your system update error, you'll need to submit a request to have your console repaired. To submit a repair request, visit:. Device service and repair. To bring up the Xbox Startup Troubleshooter, follow these steps: Power off your console, and then unplug the power cord to ensure that the console is completely powered off.
Step 1: See if you can bring up the Xbox Startup Troubleshooter. Depending on how recently your Xbox One console was last updated, you may be able to perform an offline system update using the Xbox Startup Troubleshooter.
To see if this option is available on your console, follow these steps:. Unplug the network cable if you're using a wired network connection. Continue holding the Pair and Eject buttons for seconds. You can release the Pair and Eject buttons after the second power-up tone.
When the console powers up, you will see the Xbox Startup Troubleshooter , if available:. If you see the Xbox Startup Troubleshooter , you can skip the remaining steps in this section. To perform an offline system update with the Xbox Startup Troubleshooter, follow the steps in the following section:.
All Xbox consoles except the original Xbox One. Step 2: Verify the OS version on your console. To download the correct system update, you'll first need to know which Xbox operating system OS version you're currently running. Select Console info. Your OS version is listed here. Write down this information so that you can select the correct download.
Note If you're setting up your system for the first time, or if you're in the middle of a system update and need to find your OS version, pull both triggers and press both bumpers on your controller. The OS version is listed as Build on the second line.
See if your current OS version is listed here: 6. If your OS version is one of the 11 listed above, you should only need to perform one offline update; skip directly to:. If your build is not of the 11 above, you will need to perform two updates. For the first update, continue to Step 3 and choose the option that matches your OS version.
For build 6. For all other builds , use the file OSU2. For all other builds , open the file OSU2. Step 4: Update your console. Install the OSU file onto your console. Wait 30 seconds. Plug the power cord back in. Once the console restarts, the first update is complete. About the buttons and beeps. Pressing the Pair and Eject buttons at the same time forces the console to look for the USB drive update, as the console will not look for a USB drive unless it needs it. This helps to decrease console start times for all startups when this step is not needed.
The first power-up tone will occur approximately 10 seconds after powering up. This indicates that a USB update has been detected. The second power-up tone indicates that the update file has been copied and mounted. This is important , as it confirms you have a compatible Xbox One system update based on your current build.
This informs the system which build is currently installed on the console, and whether the update is compatible with that build. After the update. If the first update was successful , you will either be returned to the Home screen, or prompted to start a second update online. To take the second update online , select Start update when prompted. If you need help connecting to the internet, go to:. If something goes wrong with the second update, go to:.
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