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Learn to speak a new language intuitively with Rosetta Stone. Train yourself to gain context from conversations using our proven immersion method. A collection of some Udemy Course of many fields and areas for you to learn English, AND a new skill at the same time. Presenting a product Model:. Listen to the conversation again. Tick the expressions you hear. What would you I'd like some information like to know? Our most popular model is Target market Who is it for? What's the target market?
What about colours? It's available in four colours. Does it have any special It's easy to use. It's very reliable. What about delivery? We offer free delivery within ten days. You are at a trade fair.
Student A Store manager You are the Manager of a diving equipment store and you want to buy some divers' watches. It has many high-street stores. Staff help customers choose the right phone and advise them on the various service packages.
Student B: Turn to page and choose a role. The salesperson talks to the customer and helps him or her choose a phone. Customers meet in pairs and discuss which packages they bought. Writing You work for Link-up. You are on holiday tomorrow. Write an e-mail to a colleague about which phone and service package a customer wants. Ask your colleague to order the phone because it is not in stock. The customer wants the phone by Friday. They want Can I take th is small suitcase as hand?
Yes, And also a flat-screen TV. Well, I hate it when long queues at check-in or security. What sport facilities at the Floris Hotel? And a gym, too. Yes, , don't worry! How can we get to the airport?
But an excellent bus service. The meeting room is large, but space for people. That's a pity another hotel near the airport? Yes two, in fact. Yes, And also a very good health service.
Unit B Revision I Vocabulary! Ii 23rd - Mon. I want a large 2 room with an Internet connection - that's very important.
If possible, I would like to be near the Please check that there is a fitness centre or a swimming 4 in the hotel. Monday is very busy. The first meeting is at 9. Then there is our big workshop in the afternoon.
Can you arrange a large room for a 6 presentation at 3 p. I expect to finish at about 4. Finally, can you book a 8 for 20 people in the hotel restaurant for 7. Which hotel does Max book for Rob in Exercise A? Only five minutes' drive from Brussels international airport. Excellent Ital ian and Ch inese restaurants nearby.
Internet cafe next door, with free access for hotel guests from Public swimming pool ten minutes' walk. Meeting room with space for up to 15 people, and fax, video and photocopying facilities. Tea, coffee and room service available. Concorde Hotel This modern hotel is in the city centre and only 20 minutes from the airport. All rooms offer free access Internet connections and cable TV. There is a gym and a large swimming pool. There are three meeting rooms, one large conference room with multimedia facilities.
Tea, coffee, refreshments and snacks available throughout the day. Concorde Hotel has got two excellent restaurants. Hotel Just ten minutes from the airport, this hotel is ideal for the business traveller.
There are five meeting rooms and two conference rooms with multimedia facilities. Most rooms have got personal computers and Internet access. Tea and coffee available. Very good restaurant. There are Write Max's e-mail to Rob. Tell him about his hotel and confirm the dates. G Complete these sentences with some or any.
Chinese ones. G Complete these sentences with much or many. How food do we need? There aren't tables. I Put the lines of this restaurant dialogue in the correct order. D b Are you ready to order? D d Mmm. That sounds nice. I'll have that, and a Greek salad, please. D e No, thank you. D f Orange and lemon. And would you like to order a dessert now?
D g Well, all our food is very fresh, but our roast lamb is particularly delicious. D h Yes, I think so. I'llfor you recommend have the the tomato main soup to start with. And then D Sales Complete the key words in these definitions.
Complete the text. Use the past tense of the verbs from the box. During the summer holidays, she 2 in the sales department of a pharmaceutical company. After graduating, she 3 to improve her English, so she 4 to Canada.
She 5 Vancouver a lot and 6 looking for a part-time job. She 7 an interview with the Marketing Manager of a large company where they needed a German speaker with good qualifications.
Renate got the job immediately. It 8 very interesting, and she 9 very hard. Three months ago, the Manager 10 her a full- time job. Now she doesn't know what to do: she loves Canada, but she wants to be with her family and friends in Stuttgart, too. Write an article 75 to words about Vicky Karra. Use the information below and the past simple. Vocabulary Describing people Listening A bad manager Language focus 1 Past simple: negatives and questions Reading Mercedes Erra Language focus 2 Question forms Skills Negotiating: dealing with problems Case study A people problem be nice to people on the way up; because you'll meet the same people on the way down.
Wilson Mizner , American playwright and entrepreneur o A Work in pairs. Take it in turns to ask each other these questions, and write the answers in the table. Me My partner 2 For appointments, do you like to be Work in new pairs.
Tell each other about your own and your partner's answers. Selim likes to work in a team, too. Match the statements to the adjectives a-j. She is never late for meetings - she is always z. She is very 3; she always meets deadlines. She is in the office at 8. She is also a very 5 person with a lot of ideas for the future of the company. G Look again at the adjectives in Exercise A. Which types of colleague do you like to work with? Discuss your answers with a partner. Iike to work with ambitious -.
They give me energy. He is talking about one of A bad manager the bank's previous office managers. Tell each other about an ex-colleague or ex-manager who was not easy to work with. Why did he leave the company? Was he a good colleague? No, he wasn't. Many employees didn't like the Office Manager. What kind of problems did employees have with him? Correct one mistake in each line of this message. MvJris, I'm sorry.
I'm IMrvif13vr bvrd dvry. Then write questions with each of the following words. She studied Italian at university in Paris.
Then she worked in Italy for four years from until She left Italy because she wanted to study English. She went to London in Where did Monica grow up? Mercedes Erra I 1 What famous businesswomen do you know? Mercedes Erra is a great 25 Many people like her energetic businesswoman, and was a approach. David Jones, Global great year for her. First, she Chief Executive of RSCG became a Chevalier de la Legion Worldwide, describes her as 'an 5 d'honneur for her contribution to amazing woman; the person in the the French economy, and also 30 media I admire most'.
Erra has because she improved the role of four children and often appears in women in French society.
Then, a the French media. She believes few months later, the Financial men and women need to have the 10 Times ranked her one of Europe's same rights and opportunities.
She top 25 women in business. Known for her platinum- Her agency, the fifth-largest in blonde hair and great energy, she the world, created campaigns for is one of the most remarkable and global brands including Volvo, 20 respected executives in France.
Imagine you are going to interview Mercedes Erra. Write three questions that you would like to ask her. When now? Read this article, then write questions to complete the quiz on page William Bill H. Gates was and the software industry. He grew up more than 7 there with his two sisters.
Their people in countries. His wife's name is Gates discovered his interest in Melinda. They have software when he was at. The book was published Ballmer, now Microsoft's Chief in 25 languages and is available Executive Officer. While he was in more than 60 countries. They both believed at university, Gates developed In , he and his wife a programming language for that every office desktop and every home needed a computer, founded the Bill and Melinda the first microcomputer. People I 1 Wnt:rr She was.
More than. Answer the questions in the quiz above and use your answers to complete the article. Take it in turns to choose five questions Help with the answers if necessary. Last year, I bought Give true information qA':g! Tell each other your true sentences. Ask as many follow-up A Last year f bought a digital camera. Discuss which of these suggestions you agree with. When two people negotiate a solution to a problem, it is a good idea for them to: Negotiati ng: dealing with 1 describe the problem in detail.
She is talking to Jacques Martin, a Director of the company. Listen and answer these questions. Jacques I understand 1 w h a t you ' re saYing,. Sop h'Ie, b ut 't'. We 2 hire any more staff atthe moment. We don't have the money. Sophie I can't accept 3. I told you months ago that my staff work 4 hard.
Jacques I don't know. It's not 5 to get the right kind of staff. Sophie I 6 train them. Even 7 part-time worker would make life easier for us. Make a list of possible reasons. The sales rep wants a new car because Role-play the situation in Exercise E. Student A: turn to page Student B: turn to page Sales Manager runderstand you want a different car.
Sales Representative 7hat'5 right. Last year I'm sorry but There isn't enough I understand but Emphasising the problem Explaining the reasons It's really important The problem is We need to The reason is Making suggestions Responding Why don't you? OK, I'll think about it. We could All right. I'll get back to you. There is a big problem at their Stuttgart office: the head of the office, Sam Benetti, and the Business Manager, Max Davis, do not get on with each other.
Listen to this extract from their conversation. Make notes for a report. You are directors from head office, visiting Stuttgart. Write an e-mail to the Head of Human Resources about the results of your meeting. Writing file page G Match the beginnings of the sentences 1-S with their endings a-e. S A home market! Now think of products which match the types of market in Exercise C.
Nike 5hoe5 5ell in a ma55 market. Ferrari 5port5 car5 are a luxury-market product. S An attractive market e is at an early stage. G Match the adjectives in italics in Exercise E with their opposite meanings a-e. The car market 1 What do you know about the Russian economy? They want the In Russia, the most expensive most exclusive cars - models that cars sell best, and Russian big stand out in a traffic jam. One foreign vehicle salesman Alexandra Melnikova, an says: 'Russia is a place where the 30 automobile analyst, says Russians' 10 rich find it quite normal to buy two love of flashy cars is no different or three cars at once, even if they from that in other emerging are just flashy, summer toys.
A 15 Russian prospects still look luxury car has become absolutely extremely bright. Last year, the necessary for Russian businessmen company celebrated a record in a market where, she says: 'It is you. Nearly all of Rolls-Royce's per-cent increase in Russian sales. The first gold RoIls- 20 encrusted with Swarovski crystals If you drive an off-the-peg luxury Royce is already in Moscow!
Comparatives and Sales of luxury cars are higher this year than last year. The country is now the biggest market for some car manufacturers. What is the most expensive make of car? It is morc harEi-efto break into export markets than home markets.
YeS,1't' s the best pro d uct on th emar k e. Yes, it's place in the city. Yes, she's head of department in the company. Yes, it's product in the catalogue. Yes, it's market in Asia. Yes, it's year in the last ten years. G Complete this article with the appropriate form of the words in brackets. I opened a hairdressing salon last year.
My hairdressing salon is located in my parents' hotel. My customers are 2 old and 3 rich than my main competitor's. They like excellent service and a cup of coffee. My main competitor's customers are. She offers a 5 cheap service than I do. However, my salon is -. My 7 eXCl.. I8 Markets o Work in small groups. Tell each other what facts you know about India.
Make a list. Doing business in India e Number these features of India in the order in which he mentions them. You should try to understand how these two are part of the same country.
This will really 3 you to be 4 and 5 in India. You need to learn about several aspects of Indian life, both 7 and 8 i Then choose the best answers for these questions.
S Finally, another cultural difference is that Much is more formal than a lot. New Zealand is a good market, but Australia is a lot more attractive. A little is more formal than a bit. G Talk about sales in France and in Spain. Use this chart. Top of page. Integrated Skills High-Intermediate. The product you are about to purchase does not give you access to the digital book; you will only have access to the online activities.
New Language Leader - Elementary Coursebook. Overview Description Extract Authors. English Grammar Books: 1. English Pronunciation Books: English Verbs Books: Languages Books in PDF:. Do you want to read about another topic? Art and Photography. Alternative Therapy.
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