HP Customer Support. Select your model. How does HP install software and gather data? Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability. Need Windows 11 help? Introduction The firmware in the printer is the software that is permanently resident in the printer's memory and determines the printer's functionality. The printer can be updated with the latest firmware to allow benefits from new functionality and issue fixes. Your computer must be connected to the Internet since the utility obtains the upgraded firmware via the Internet.
Click the Update Firmware link, which is part of the Advanced functions , and follow all on-screen instructions. Depending on the speed of your Internet connection, this download may take a long time; you will be notified when it has finished.
Once the firmware update has finished, the printer will be automatically powered down. Wait a few seconds and then power up the printer by pressing the Power key on the front panel. What is the system maintenance utility? The HP Designjet System Maintenance provides an easy to use interface for printer maintenance, color calibration and troubleshooting tasks.
To obtain full benefit from the utility, your computer should be connected to the Internet and be equipped with a Web browser Internet Explorer 4 or higher. Without an Internet connection, the following options are available: Calibrate color Calibrate paper feed Maintain printheads Check image quality. This is an automated service in which your computer collects information from your printer about status and error conditions, and sends it to HP Web servers.
These then display information in your Web browser about how to solve the problems detected. If HP Instant Support does not help solve the problem, the Troubleshoot option can be utilized to find other troubleshooting processes on the Web.
Wait until the installation has finished then click on continue. Visit the product home page for more support options. The PC you are currently using does not match the PC you have selected. To detect drivers for the PC you have selected, initiate detection from that PC or click on "All Drivers" below and download the drivers you need. Driver detection is temporarily unavailable. Please try again later. HP has scanned your product but currently has no suggestions for driver updates.
The list of all available drivers for your product is shown above. HP encountered an error while trying to scan your product. Please verify your product is powered on and connected, then try again in a few minutes.
Or, view all available drivers for your product below. Not sure which drivers to choose? Let HP identify any out-of-date or missing drivers and software.
Check now. The list of recommended drivers for your product has not changed since the last time you visited this page. Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript.
Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.
Examples: "DeskJet paper jam", "EliteBook G3 bios update" Need help finding your product name or product number? Loading Results. Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability. Need Windows 11 help? Product Homepage. Download and Install Assistant. Don't ask again. Ok, get started. No thanks, I will download and install manually. Solution and Diagnostic Data Collection. Change preferred operating system Select preferred operating system.
If you wish to see solutions related to another OS, please select the preferred operating system and version and choose 'Change' Select an operating system and version to see available software for this product.
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